Friday, December 15, 2017

Troubleshooting camera operations!

12/15/2017 -- UPDATE on troubleshooting cams.   A viewer has reported that using the PUFFIN Browser has fixed his issues with the cams.  I downloaded and tried it and find it a very fast and efficient browser to use, in fact, I may make it my main browser.  So, if your having issues viewing the cameras streams, this may be a good answer. They have versions for mobile devices and Windows.


With companies like Google and Microsoft trying to tighten up browser hacking, some cameras may get caught in their filters. 

I will post on the front page if any cams are not operating, otherwise, assume they are and the trouble is on your device.  This is not unusual as things get updated and buffers get stuck.

Try some of the troubleshooting suggestions on this page, hopefully, something will work.

Troubleshooting

16 comments:

  1. Hi Dennis. Thanks for the troubleshooting post. I have been watching your site for many years. I have the same ipad, the same Spectrum internet service provider; same iphone, same Verizon service provider. Lately (on both devices) I cannot view three cameras: the Harbor Cam, the Hillside Cam, and the Bayfront Cam. Is there something going on up the hill? Thanks for listening!

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  2. Hello again Dennis. I am the “thanks for listening” person who just posted a message about problems with three cameras up the hill. I forgot to tell you what the error message is on all three. I get a black screen with the message “Ouch! playback error”. Thanks again for your effort!

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  3. I will put some test pages up with different code tomorrow to see if we can get them working for you.

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  4. The only one I am having a problem with is the Boat Location it is blank. All others clear on their own.

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  5. I've been getting that one as well, mainly the boatlaunch cam, and one or two of the inner harbor cams. The rest seem to be fine. Bridge and canal cams just have the three little white dots that blink back and forth on them but eventually reset

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  6. I still can't seem to find the new facebook page when I share something from my phone, desktop or my laptop. Is the page public or private if that matters? I can get to it from PC, Laptop but not phone, Tried to share a video via youtube to it, typed the page link and it's nowhere to be found?

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  7. The GLA, Bayfront,Hillside,& Harbor pictures come up with a play triangle on the picture. If you click on the triangle nothing happens and then a ouch message shows up. All other cameras work great.

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  8. Hi Dennis. I too get the “Ouch! Playback error” message on the hillside, bay front, and harbor cams when viewing on my iPhone.

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  9. Hi Dennis, I get the Ouch! error on for all cameras on my PC and ipad.

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  10. Please try using the Puffin Browser, it seem to work better then most. At least you can test against the other.
    https://www.puffinbrowser.com

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    Replies
    1. Den,
      I haven't changed a thing...........now all central hillside cameras are back up for me............looks normal............
      looks great!...........whatever you just did works!!.............
      Happy Holidays and Merry Christmas............peter

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    2. Great--- the live camera streaming depends on a lot of things working correctly. Sometimes it gets confused. Same with me!

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    3. Hi Dennis, i have not had any issues with my samsung phine in verizon. I have problems with my pc so will try the new browser and see how that works...,Have a nice nweekend...Neil

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  11. For some reason the bridge cam and canal cam are having a real hard time loading on both pages, Lsmma and Duluthharborcam pages. I guess I'll try the puffin browser when the mariner departs. Why all the issues all of a sudden? They were working fine a few days ago

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  12. So my destop computer wont allow me to install Puffin, It said I had to install net framework and it wouldn't accept that either. All the cameras do load, some just take longers than others, especially the bridge and canal cams. Hopefully you figure out what is ailing them.

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  13. Not sure if you did anything different, but as of 12:30AM 12/16/17 I went thru and loaded all cams on both sites and all cams are loading normally

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